Products Return
Our Product Return Policy ensures customer satisfaction by offering a clear and convenient process for returns and refunds.

1. Eligibility for Returns: Items can be returned within 30 days of delivery. Eligible items must be in new condition, unused, with original tags, and in their original packaging. For hygienic reasons, certain products are non-returnable, which will be clearly indicated on product pages.
2. Initiating a Return: To start a return, please contact our customer support team. They will provide instructions and may issue a return shipping label if applicable. Customers are responsible for return shipping costs unless the return is due to our error.
3. Processing Refunds: Once we receive the returned item, our team will inspect it. Approved returns are refunded to the original payment method, typically within 7-10 business days. Refund times may vary depending on your financial institution.
4. Exchanges: If you need a different size or product, we recommend placing a new order and returning the original item for a refund. Exchanges are handled as separate transactions to simplify processing.
5. Damaged or Incorrect Items: In the rare case that your item arrives damaged or incorrect, please contact us immediately. We will arrange for a replacement or issue a refund if a replacement is unavailable.

Reviewing our return guidelines helps ensure a smooth experience. We aim to make returns as simple and transparent as possible for our customers.